YUPI YUP – TOURISM AGENCY
Last updated: July 2025
1. GENERAL INFORMATION
Yupi Yup is a tourism agency located in Cusco, Peru, committed to the protection and responsible treatment of personal data of our clients, suppliers and collaborators, in compliance with Law N° 29733 – Personal Data Protection Law of Peru and its Regulation.
Contact information:
- Company Name: Yupi Yup
- Location: Cusco, Peru
- Email: [email protected] / [email protected]
- Activity: Tourism services and travel agency
2. PURPOSE OF DATA PROCESSING
We collect and process your personal data for the following purposes:
2.1 Main Purposes:
- Manage reservations and tourism services
- Provide information about tour packages and destinations
- Process payments and billing
- Provide assistance during your trip
- Coordinate services with suppliers (hotels, transportation, guides)
- Comply with legal and fiscal obligations
2.2 Secondary Purposes:
- Sending promotions and special offers
- Improving our services through satisfaction surveys
- Direct marketing communications
- Statistical analysis to improve customer experience
3. TYPES OF DATA COLLECTED
3.1 Identification Data:
- Full names and surnames
- Identity document or passport number
- Date of birth
- Nationality
3.2 Contact Data:
- Postal address
- Phone numbers
- Email addresses
- Social media (when voluntarily provided)
3.3 Service Data:
- Travel preferences
- Booking history
- Payment data (processed securely)
- Medical information relevant to travel (allergies, special conditions)
- Data of companions and beneficiaries
4. LEGAL BASIS FOR PROCESSING
The processing of your personal data is based on:
- Express consent granted by the data subject
- Contract execution for the provision of tourism services
- Compliance with legal obligations in fiscal and immigration matters
- Legitimate interest to improve our services
5. DATA RETENTION
Personal data will be retained for:
- Contractual data: During the commercial relationship and up to 10 years after for fiscal and legal purposes
- Marketing data: Until you withdraw your consent
- Minor’s data: Only with express authorization from parents or legal guardians
6. DATA SUBJECT RIGHTS
As a data subject, you have the right to:
6.1 Access Rights:
- Know what data we have about you
- Request information about data processing
6.2 Rectification Rights:
- Correct inaccurate or incomplete data
- Update outdated information
6.3 Cancellation Rights:
- Request deletion of your data
- Withdraw granted consent
6.4 Opposition Rights:
- Object to processing for marketing purposes
- Request limitation of processing
7. EXERCISING YOUR RIGHTS
To exercise your rights, you can contact us through:
- Email: [email protected] or [email protected]
- Subject: “Exercise of ARCO Rights”
Required information:
- Full names and surnames
- Copy of identity document
- Clear description of the right you wish to exercise
- Notification address
Response time: 10 business days from receipt of request.
8. SECURITY MEASURES
We implement appropriate technical and organizational measures to protect your data:
8.1 Technical Measures:
- Encryption of sensitive data
- Secure backup systems
- Access control through users and passwords
- Updated firewall and antivirus systems
8.2 Organizational Measures:
- Continuous staff training
- Confidentiality policies
- Periodic security audits
- Incident response protocols
9. DATA TRANSFERS
9.1 National Transfers:
Your data may be shared with:
- Tourism service providers (hotels, transportation, restaurants)
- Financial entities for payment processing
- Competent authorities when legally required
9.2 International Transfers:
- Will only be made with your express consent
- Only to countries with adequate level of protection
- With corresponding security guarantees
10. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies to:
- Improve browsing experience
- Analyze web traffic
- Personalize content and offers
- Facilitate the booking process
You can configure your browser to reject cookies, although this could affect the site’s functionality.
11. MINORS
We do not intentionally collect data from minors under 14 years of age without express consent from parents or legal guardians. For family tourism services, we require specific authorization for processing minors’ data.
12. POLICY MODIFICATIONS
This policy may be updated periodically. Modifications will be notified through:
- Publication on our website
- Email to registered customers
- Notification during the booking process
13. CONTACT AND INQUIRIES
For any inquiry about this policy or the processing of your personal data:
Yupi Yup – Tourism Agency
- Email: [email protected] / [email protected]
- Location: Cusco, Peru
- Business hours: Monday to Sunday from 8:00 AM to 8:00 PM
14. APPLICABLE LEGISLATION
This policy is governed by:
- Law N° 29733 – Personal Data Protection Law
- Supreme Decree N° 003-2013-JUS – Regulation of the Personal Data Protection Law
- Directives of the General Directorate of Transparency, Access to Public Information and Personal Data Protection
Effective date: July 2025
By using our services or providing your personal data, you accept this Personal Data Processing Policy.